![Hell's Gate [BT4-112] [Great Legend]](http://tcg.turtletcg.com.au/cdn/shop/files/f43e4689-d327-50c9-8355-2f1881554d81_1000x1000.png?v=1726584637)
![Hell's Gate [BT4-112] [Great Legend]](files/f43e4689-d327-50c9-8355-2f1881554d81.png)
Vendor: Digimon
Product Type : Digimon Single
| Set: | Great Legend |
| Card type: | Option |
| Rarity: | Rare |
| Play Cost: | 6 |
As a customer with us we want to ensure you are provided with the best service possible. We understand that sometimes issues can occur and want to work with you to resolve this should it happen. When you do receive your order please inspect the package and contact us immediately if there are any issues or an item is defective. We will review your situation as quickly as we can to evaluate the issue and get things right for you.
If a request for refund or a support email is not sent within 5 days of receiving your item, unfortunately, we cannot refund your item.
We do not usually offer refunds/returns on items for change of mind or for incorrect items ordered. In the event that you'd like to cancel an order due to change of mind, please contact us at: Info@TurtleTCG.com.au
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods cannot be returned.
Additional non-returnable items:
* Gift cards
* Downloadable software products such as code cards.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Info@TurtleTCG.com.au
Sale items
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Info@TurtleTCG.com.au
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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Please reach out in advance if you would like to check the condition of a card through photos. We are happy to help where possible to make sure you feel comfortable with your purchase!
Cards in Near Mint (NM) condition show minimal wear from shuffling, play or handling and can have a nearly unmarked surface, crisp corners and unblemished edges outside of a few slight flaws. A Near Mint card may have slight edge wear or a scratch or three, but overall look nearly unplayed with no major defects.
The acceptable range of cards within the Near Mint condition includes both cards with no imperfections and cards with a few slight imperfections. '
' Cards in Lightly Played (LP) condition may have minor border or corner wear, scuffs or scratches. There are no major defects such as grime, bends or issues with the structural integrity of the card. Noticeable imperfections are okay, but none should be too severe or at too high a volume.
The acceptable range of cards within the Lightly Played condition includes both cards with few or a handful of minor imperfections. '
' Cards in Moderately Played (MP) condition can have border wear, corner wear, scratching or scuffing, creases or whitening or any combination of moderate examples of these flaws.
A Moderately Played card may have some form of imperfection impacting a small area of the card from mishandling or poor storage, such as creasing that doesnʼt affect card integrity, in combination with other issues such as scratches, scuffs or border/edge wear. '
'Cards in Heavily Played (HP) condition show a major amount of wear. Cards can show a variety of moderate imperfections along with creasing, whitening and bends. Heavily Played cards can also have flaws that impact the integrity of the card, but the card can still be sleeve playable.'
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'Damaged cards show wear or imperfections beyond the standards for other conditions. Cards in Damaged condition can also exhibit an imperfection that may make the card illegal for tournament play, even in a sleeve. Cards in Damaged condition may have major border wear, corner wear, scratching or scuffing, as well as folds, creases, tears or other damage that impacts the structural integrity of the card. '
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